Together with all our employees, to meet our member’s all kinds of expectations and requests in accordance with our Act of establishment. And improving the quality system structure and its effective functioning to enhance satisfaction of our members constantly.

Management Policy

As a learning and growing organization, the total quality management philosophy adopted. Our Chamber make a commitment about member focused activities, developing service standards, producing services effectively and efficiently, being creative and innovative for its stakeholders

Corporate Reputation Management Policy

With understanding of corporate governance in all its activities, KCCI (Kahramanmaras Chamber of Commerce and Industry) diligently meet the expectations of stakeholders and the society. KCCI (Kahramanmaras Chamber of Commerce and Industry) along with transparency, ethical business and society approach , have a high opinion and monitor positive perception created on target groups and reflects it to the applications.

Occupational Health and Safety Policy

Provide a safe and healthy work environment for all stakeholders who may affected by our activities. And take all necessary measures and apply them.

Social Responsibility Policy

KCCI (Kahramanmaras Chamber of Commerce and Industry) undertakes to act with a sense of social responsibility in all its activities. In this context, while improving the service quality, KCCI (Kahramanmaras Chamber of Commerce and Industry) prioritize and support the environmental awareness and expectations of the society.

Member Relations Policy
Manages member relations in accordance with the principles of solution oriented, transparency and accountability. And determines and manages the communication needs of its members.

Members of KCCI (Kahramanmaras Chamber of Commerce and Industry) can easily transmit their complaints and suggestions. These requests handle fastly, efficiently, objectively, fair and confidentially. Immediately after, KCCI (Kahramanmaras Chamber of Commerce and Industry) make the necessary improvements in accordance with the laws and undertakes member satisfaction system has been followed.
Promotion Policy

In accordance with its mission, vision and values services that given by KCCI (Kahramanmaras Chamber of Commerce and Industry) have publicized through appropriate channels. By improve the quality of service, KCCI (Kahramanmaras Chamber of Commerce and Industry) committed to increase the number of its members.

Our cooperation policy

It is essential to establish transparent, trust-based, results-oriented, common good aimed and sustainable partnerships for KCCI (Kahramanmaras Chamber of Commerce and Industry).

President of the Board
Serdar ZABUN